Photos of a Kenyan distributor receiving and installing custom industrial water treatment equipment. Customer feedback photos and information.
Case Study: 0.5TPD/1T Compact RO System – Kenya
Location: Nairobi, Kenya
Customer: Small drinking water shop
System Type: Compact Reverse Osmosis (RO)
Capacity: 500 Liters per day (0.5TPD)
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The Challenge
Our customer runs a small water refill station in a busy neighborhood in Nairobi. People come daily to buy clean drinking water at an affordable price.
Before buying our system, he was using a local filtration method that:
• Didn’t remove bad taste and smell
• Required frequent filter changes
• Still received complaints from his customers
He needed a low-cost, easy-to-maintain RO system that could produce consistently clean water every day.
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Our Solution
We recommended and shipped a 0.5TPD compact RO system — pre-assembled, tested, and ready to install.
System includes:
Component Specification
Raw water pump 0.25kW, quiet operation
Sediment + carbon filter 2-stage pre-treatment
RO membrane 1812 type (replacement easily available)
Post carbon filter Improves taste
Simple faucet For direct dispensing
Power supply 220V, plug-and-play
Why this system worked for him:
• Small footprint (fits on a table)
• Low electricity consumption
• Easy to operate (one switch)
• Replacement filters are standard and affordable
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Shipping & Installation
The system was shipped by air to Nairobi. Delivery took 8 days from order date.
Installation was done by the customer himself with our remote support:
• Step-by-step video guide sent via WhatsApp
• Color-coded tubes (blue = inlet, red = outlet)
• No plumber needed
• System was running in less than 30 minutes after unpacking
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The Customer’s Reaction
As soon as the system started producing clean water, the customer sent us a voice message. Here is what he said:
“This is amazing. The water is so clear — no taste, no smell. My customers will love it. Thank you for helping me get this system. It’s exactly what I needed.”
A week later, he sent us another message:
“I have already refilled over 300 bottles. People are happy. No more complaints. Thank you again.”
He was very happy. And that made our day.
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Results After One Month
Parameter Before After
Water taste Bad (chlorine / earthy) Clean, neutral
Customer complaints 5–10 per week Zero
Daily sales volume ~150 liters ~300+ liters
Maintenance time Weekly (cleaning) Monthly (filter change)
Customer feedback (direct quote):
“This machine is small but very powerful. It has changed my business. I am already telling my friends to buy from you.”
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Why This Project Matters
This 0.5TPD system is our smallest model, but it proves something important:
• Clean water is not only for big industries
• Small businesses can afford and run RO systems
• Remote support works when the system is designed to be simple
We are proud to help a small business owner in Kenya serve his community with safe, affordable drinking water.
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Need a Small RO System for Your Business?
Whether you need 0.5TPD or 100TPD — we have a solution for you.
Contact us for a free quote and shipping estimate to your country.
